URL-CTI Support for incoming calls.

A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.

Provide a second phone and email ticket create screen with own config settings.

Sort QueueView, StatusView and LockedView in OTRS by last contact.

An extension to close a ticket with only one click (quick close).

With this extention you will be able to add external links to OTRS agent and customer navigation bar.

A Google Maps integraton. A visualiation of your customers in a dashboard plugin.

This package contains the functionality to download all ticket or article attachments as a single zip file.

Automatically expands article details in ticket zoom.

This package adds an additional toolbar search box for config items.

Enables rich text for FAQ also if rich text is disabled via System Configuration

This package contains the functionality to mark whole tickets or single articles as unseen or seen again.

This package contains the functionality to enable dynamic fields in the ticket customer view.

PostMaster filter to prevent ticket status changes by out-of-office messages.

An extension to support priority based escalations in Znuny, Znuny LTS and ((OTRS)) Community Edition.

A modern and flat customer skin by Efflux.

This package contains the functionality to define user based session idle times.

This package add an easy way to configure dynamic fields. With a default OTRS it is not possible to do central management of the dynamic fields shown in each screen. You have to configure each view independent via the SysConfig.

With this extension you will be able to change ticket priority colors via SysConfig.

This feature shows you the ticket unlock time in ticket zoom view.

A modern and flat agent skin by Efflux.

A module to enable escalation suspension.

This package contains the functionality to set time units in processes without displaying article field.

This package adds a random ticket number generator like it was included in OTRS before version 6.

No description provided.

No description provided.

This package contains the functionality to select and hide automatically fields, if only one value is available.

This package contains the functionality to check checkboxes of date and datetime dynamic fields when they are modified by a user.

Blocks all OTRS Group advertisements and cuts off the daily communication between your system and the OTRS Group servers ('Phoning Home'). Does not include the ability to download free add-ons ('Freebies').

Allows you to insert CSS code to the system. Changes retain after updates and can be managed in the admin area.