ZN
znuny/Znuny4OTRS-EscalationSuspend
A module to enable escalation suspension.
Znuny-EscalationSuspend
This add-on suspends the escalation when the ticket is in any of the configured states.
Prerequisites
- Znuny 7.3
Installation
Download the package and install it via admin interface -> package manager.
Configuration
No further configuration required.
Download
Download the latest version.
Professional Support
For this add-on and for Znuny in general visit www.znuny.com. Looking forward to hear from you!
Your Znuny Team!