9 results for “topic:uccx”
Collection of gadgets for Cisco Finesse
Middleware connecting Cisco UCCX web chat to Facebook Messenger
Illustrates a proactive customer pop-up chat using Cisco SocialMiner RESTful APIs
This Repo contains scripts related to automate UCCX server with Python 3
Sample UCCX Scripts is a collection of scripts for Cisco Contact Center you can use as templates for more advanced scripting requirements. See below for details on each sample script.
Sample application to export chat transcripts (in bulk) from a Cisco™ SocialMiner™ server
Allow Agents to change queues via UCCX Api v11.x without admin/supervisor rights
Facebook Messenger integration with Cisco Unified CCX (via Cisco SocialMiner)
Voice prompts generation for Cisco Unified Contact Center (UCCX)