6 results for “topic:otrs-ticket-notification”
OTRS with Let's Encrypt Using Docker Compose
API for custom message delivery agent (telegram, slack, msteam, rocketchat)
OTRS - Send a ticket notification to SPECIFIC TELEGRAM GROUP based on Queue upon ticket action. E.g: TicketQueueUpdate
extend default Ticket Notification module to send notification to Telegram / Slack / RocketChat users (agent).
OTRS - Send a ticket notification to MS Teams Channel upon ticket action. E.g: TicketQueueUpdate
OTRS - Send a notification to Slack Channel upon ticket action. E.g: TicketQueueUpdate