📢 Laudspeaker is an Open Source Customer Engagement and Product Onboarding Platform. Open Source alternative to Braze / One Signal / Customer Io / Appcues / Pendo . Use Laudspeaker to design product onboarding flows and send product and event triggered emails, sms, push and more.

Parcelvoy: Open source multi-channel marketing automation platform. Send data-driven emails, sms, push notifications and more!

Enterprise IM Solution with AI powered omni-channel customer service & team im，alternative to slack + zendesk/intercom

GOautodial is the next generation open source omni-channel contact center suite. Built from the ground up using established open source technologies.

🌐 The omnipresent messaging hub for AI agents. Connect to WhatsApp, Discord, Slack, and more through one unified API. Multi-tenant, production-ready, MCP-native.

Smile ElasticSuite for Retailers - Magento2 toolkit for Retailers : Store Locator, Availability and Prices per store, etc...

Multi-channel communication automation platform. Send data-driven emails, sms, push notifications and more! Fork of Parcelvoy.

Coupon support for ERPNext Point of Sale(POS)

Universal event-driven omnichannel platform for AI agents to communicate across any messaging platform

HotWax commerce omnichannel OMS

OneSila helps brands centralise, optimise, and activate product data—faster, smarter, and with zero complexity

Thunderhead iOS SDK for ONE and Interaction Studio

Messente API library: https://packagist.org/packages/messente/messente-api-php

Open-source omnichannel platform for customer communication

Customer Segmentation and Targeting for Retail Industry

Deliver customer service where your customers are

Open-Source Omnichannel CRM with Premium Autodialer Description: bring all features together—voice, SMS, WhatsApp, email, and chat—inside a single agent desktop with automations, analytics, and integrations.

Messente API library: https://rubygems.org/gems/messente_api

This script opens an omnichannel room and sends a message.

Messente API library: https://www.npmjs.com/package/messente_api

MessageBird Whatsapp driver for Stealth

Research Case Study on E-commerce vs Physical Stores. To offer a well-rounded examination, illuminating the distinctive advantages and challenges posed by online and offline business strategies. Present a balanced view, supported by data-driven insights and real-world examples.

Symbl's voice connector for AWS Chime's Javascript SDK for adding fully programmable, continuous, conversation intelligence to your meetings, calls, or conferences.

NovaDeskAI — Omnichannel Customer Success Digital FTE powered by Groq LLaMA. Handles support tickets via Web Form, Gmail, and WhatsApp with AI responses, Kafka event streaming, real-time escalation, and cross-channel identity. Built with FastAPI, Next.js, and Docker.

Open-source automated voice testing for contact centers — real calls, real CRM verification. Salesforce Service Cloud Voice + Amazon Connect + Twilio.

Download Symbl.ai's demo app for AWS Chime. The continuous conversation artificial intelligence you receive extends beyond mere transcription to contextual insights such as questions, action-items, follow-ups or topics. Track personalized conversation intentions among speakers.

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Omnichannel application created with Python and Streamlit to integrate E-mails and WhatsApp messages for an Academic Project.

Thunderhead React Native Plugin for apps built using React Native