The conversational control layer for customer-facing AI agents - Parlant is a context-engineering framework optimized for controlling customer interactions.

Modern, open source, self-hosted customer support desk. Single binary app.

Production-ready AI-powered CRM with 6 autonomous agents for lead qualification, email intelligence, sales pipeline, customer success, meeting scheduling, and analytics

📖 A curated list of awesome tech resources for customer success and customer intelligence.

Second Sight - Data Driven Customer Success

19 business operations Agent Skills — strategy, sales, finance, HR, customer success, and operations. Built to the agentskills.io open standard.

Playbooks, SOPs, and customer-facing resources showcasing my Customer Success approach — adoption, renewals, and retention strategies.

:monkey_face: Export the latest list of users on your marketplace to your Mailchimp account easily.

Collects feedback via forms, analyzes sentiment with Google Gemini AI, saves feedback in Google Sheets, and alerts Customer Success on negative reviews.

Showcases my work at Finzooid (2019–2022) in customer success and marketing ops using ChatGPT, Power BI, Buffer, and SQL. Includes anonymized examples of feedback analysis, KPI tracking, social scheduling, and churn prediction workflows.

A comprehensive resource designed to help professionals working in Customer Success excel in their roles.

Microservice-based Onboarding Generator

:arrow_upper_right: Pipz Tracker is a zero-dependency library that includes tracking in your application.

No description provided.

Comprehensive customer acquisition systems covering modern lead generation, conversion optimization, and customer onboarding methodologies. Build sustainable customer acquisition processes.

Kustomer integration for the Solidus eCommerce platform.

In this project, I analyzed whether the new website platform features, introduced in 2022, have increased student engagement for 365 Data Science using Microsoft Excel

Autonomous AI agent system with 10 specialized agents for startup operations: lead generation, financial tracking, market intelligence, customer success, government sales research, and more. Features Docker deployment, real-time dashboard, and 24/7 autonomous operation. Target: .44B addressable market.

Production-ready Customer Success MCP Server - Complete RevOps platform for customer health scoring, churn prediction, onboarding automation, and retention management. Built with FastMCP, PostgreSQL, Redis, and integrates with Zendesk, Intercom, Mixpanel, and SendGrid.

SignalCX Working Demo & Prototype Webapp Version

This dashboard helps us track agent performance and related data, By using the displayed data, we can improve agent performance to meet our needs.

End-to-end machine learning pipeline to predict seller churn for the Olist e-commerce

This repository contains a complete, runnable example showing how Customer Success teams can use Logistic Regression to predict churn probability and act early.

🚀 Transform support into revenue by identifying 5 upsell triggers your AI agent can spot to boost conversions, average order value, and retention.

No description provided.

No description provided.

Python CLI to run health checks to ensure verified Clouddockit Scan setup

Claude skill to help Customer Success Managers prepare EBR and QBR presentations with executive insights and slide structure.

Ticket Classification Workflow with AI automatic classification of tickets + Intercom integration to receive customer inputs + Slack Notifications + Pipedrive Integration for creating Deals according to the ticket.

🤖 Optimize lead management with an AI-powered CRM assistant that delivers insights and analysis through Google Gemini AI and LangGraph.