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upnorthmedia/helpscout-email-exporter

Export the body of every thread & conversation to a CSV file

helpscout-email-exporter

Export the body of every thread & conversation to a CSV file.

Problem

There is no feature to export conversation data directly from Helpscout or easily via their API.

Use Case

  • ๐Ÿค– Feeding ALL customer support instances to an AI Chatbot
  • ๐Ÿ” Querying conversation data locally
  • ๐Ÿ“ฆ Migrating data to a new support platform

Getting Started

  • Install Python3

  • Add the following package pip install python-helpscout-v2

  • Open export.py and on line 6 add your credentials from a created Helpscout APP:

    hs = HelpScout(app_id='{YOUR_APP_ID}', app_secret='{YOUR_APP_SECRET}')
    
  • In the terminal run python3 export.py

  • CSV file will be generated within the folder

Languages

Python100.0%

Contributors

GNU General Public License v3.0
Created July 6, 2024
Updated December 4, 2024
upnorthmedia/helpscout-email-exporter | GitHunt