RFM Analysis Using SQL
BUSINESS PROBLEM
- Who are the loyal customers of a store?
- Which customers a store must retain?
- Which customers have the potential to convert into regular profitable customers?
- Who are those inconsistent customers who don’t engage regularly with the store?
- Which group of customers is most probable to respond to your campaign?
- Who are the churned out customers and who are about to churn?
The dataset can be accessed from the link below.
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Created April 15, 2022
Updated May 5, 2022