🏛️ SomaGov – Citizen Engagement System

SomaGov is a digital platform designed to modernize how Rwandan citizens engage with public services. Currently, complaints are often handled through fragmented channels — leading to slow responses and low citizen satisfaction.

This platform aims to centralize and streamline communication between the public and government agencies.

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🎯 MVP Goal

Build a Minimum Viable Product (MVP) that allows citizens to:

• 📝 Submit complaints or feedback on public services
• 🧭 Have them categorized and routed to the correct agency
• 📊 Track status updates (pending, reviewed, resolved)
• 🏢 Enable government admins and agencies to respond to feedback

✅ Key Features Demonstrated

• Citizen & admin login
• Complaint submission with file attachments
• Real-time routing to agencies
• Complaint review and response by government staff
• Clean, mobile-friendly interface

Optional ideas include dashboards, analytics, and AI features (some in progress).

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🚀 Try the Live Demo (MVP)

🌐 soma-gov.vercel.app

🔐 Admin Login

• Email: admin@somagov.gov.rw
• Password: admin123

🧪 Demo Flow

1. Login as Admin
2. Add a new Agency
3. Log out
4. Register as a Citizen
5. Submit a complaint to a specific agency with a chosen category
6. Admin/Agency logs in and responds to the complaint

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📁 Project Structure

SomaGov/
├── SomaBackend/         # Backend: Go + Gin + PostgreSQL
└── somagov-frontend/    # Frontend: Next.js + Tailwind CSS

📂 For developer setup or API deep technical info, check:

• SomaBackend/README.md
• somagov-frontend/README.md

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🚧 In Progress

• 🌍 AI Translation: Support both English and Kinyarwanda speakers
• 🧠 Fake Account Detection
• 🧾 AI Assistant to help users reclaim public services
• 💬 AI Chatbot for live support
• 📱 Mobile App via Flutter

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🤝 Contributions

This is a community-driven project. Suggestions, feedback, and contributions are always welcome.

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👤 Author

Mr-Ndi
🔗 LinkedIn
💻 GitHub