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Horizon733/customer-care-chatbot

customer care chatbot made with Rasa Open Source.

Customer Care Bot

Customer care bot for ecomm company which can solve faq and chitchat with users, can contact directly to team.

🛠 Features

  • Basic E-commerce FAQ
  • Basic chitchats
  • Out of Scope
  • Contact us form
  • Send Emails

âš¡ Quick Setup

  • Initialize a virtual environment via:
  • Conda:
conda create --name rasaenv python=3.7
  • virtualenv
virtualenv -p python3.7 rasaenv
  • use pipenv
cd /customer-care-chatbot
pipenv install
  • Install Rasa
python -m pip install -U pip
pip install rasa

🧪 Testing

  • Train bot
rasa train
  • Test bot on shell
rasa shell
  • start rasa server
rasa run --enable-api --cors "*" --debug[Optional] -p {PORT}[optional]
  • start actions server
rasa run actions -p {PORT}[Optional]

Languages

Python70.0%HTML23.6%Dockerfile6.4%

Contributors

GNU General Public License v2.0
Created August 23, 2021
Updated May 8, 2025
Horizon733/customer-care-chatbot | GitHunt